Terms & Conditions

Effective Date: 12 August 2026

Welcome to Heritage Steel Storage Pvt. Ltd. (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, https://heritagesteels.com/, as well as the purchase of our products and services. By accessing our website or engaging with our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

1. Company Overview

Heritage Steel Storage Pvt. Ltd. specializes in the design, manufacture, supply, installation, commissioning, and after-sales support of grain storage silos, liquid storage tanks, pre-engineered buildings (PEBs), and other industrial storage and infrastructure solutions.

2. Website Usage

The information provided on this website is intended for general informational purposes only. We reserve the right to modify, update, or remove any content without prior notice.

By using this website, you agree not to:

  • Attempt unauthorized access to our systems or servers.
  • Use the website for unlawful or fraudulent purposes.
  • Engage in activities that may disrupt, damage, or impair the website’s functionality or reputation.

All content on this website—including text, graphics, images, logos, designs, and other materials—is protected under applicable copyright, trademark, and intellectual property laws. No content may be copied, reproduced, distributed, or published without our prior written consent.

3. Product Information

The specifications, illustrations, technical drawings, and images displayed on this website are provided for reference only and may differ from the actual products supplied.

We reserve the right to modify, improve, or discontinue any product or specification without prior notice.

Technical data, capacities, and performance figures are based on standard design and testing conditions and may vary depending on site conditions, operating environment, and application.

4. Orders and Contract Formation

All customer orders are subject to written acceptance by Heritage Steel Storage Pvt. Ltd.

A binding contract shall be formed only upon issuance of an official order confirmation, purchase order acceptance, or a duly executed agreement between both parties.

Customers are responsible for reviewing and approving all specifications before confirming an order. Any modifications requested after confirmation may result in additional costs, revised delivery schedules, or both.

5. Pricing and Payment

Unless otherwise stated, all quotations and prices are exclusive of applicable taxes, duties, freight, insurance, and transportation charges.

Payments must be made in accordance with the payment schedule specified in the quotation, purchase order, or contract.

Failure to make payments within the agreed timelines may result in suspension of manufacturing, delivery, installation, or other services. The Company also reserves the right to charge interest on overdue payments in accordance with applicable laws.

6. Delivery and Risk

Delivery schedules provided by the Company are estimates and should not be considered guaranteed delivery dates.

Ownership and risk associated with the products transfer to the customer upon dispatch from our facility or delivery to the agreed location, unless otherwise specified in writing.

The Company shall not be held liable for delays resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, labour disputes, government regulations, transportation disruptions, pandemics, or other force majeure events.

7. Warranty and Liability

Warranty coverage shall be governed by the terms specified in the relevant purchase agreement or product warranty document.

The Company’s liability shall be limited solely to repair, replacement, or refund, as applicable, in accordance with the agreed warranty terms.

Under no circumstances shall Heritage Steel Storage Pvt. Ltd. be liable for any indirect, incidental, consequential, special, or economic losses, including loss of profits, production, business opportunities, or goodwill arising from the use or inability to use our products or services.

8. Returns and Cancellations

Requests for order cancellation must be submitted in writing before production or dispatch begins.

Orders involving customized, made-to-order, or specially manufactured products cannot be cancelled once production has commenced.

Returns shall only be considered in cases involving verified manufacturing defects and are subject to inspection and approval by the Company.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience and additional information.

These links are provided solely for informational purposes. Heritage Steel Storage Pvt. Ltd. does not endorse, control, or assume responsibility for the content, privacy practices, products, or services offered by third-party websites. Users access such websites at their own discretion and risk.

10. Privacy and Data Protection

We collect, use, and process personal information in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your personal information as described in the Privacy Policy and confirm that all information provided by you is accurate and complete.

11. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions, our products, or our services shall be subject to the exclusive jurisdiction of the competent courts located in Gautam Buddha Nagar, Uttar Pradesh, or such other jurisdiction as may be specified in the applicable purchase agreement.

12. Amendments to the Terms

Heritage Steel Storage Pvt. Ltd. reserves the right to revise, modify, or update these Terms & Conditions at any time without prior notice.

Any changes will become effective upon publication on this website. Your continued use of our website, products, or services following such updates constitutes your acceptance of the revised Terms & Conditions.